Frequently Asked Questions

FAQs

How can Fuel Pump SOS help me?

We’re your first port of call when you mistakenly fill up your vehicle with the wrong type of fuel, such as petrol in a diesel vehicle, or diesel in a petrol vehicle.

What should I do if I put the wrong fuel in my car?

If you have put the wrong fuel in your car, the first thing you should do is stop driving the vehicle and turn off the engine. Contact Fuel Pump SOS to assist you on 1800 327 838

What does Fuel Pump SOS do to fix my fuel mishap?

Fuel Pump SOS provides a professional fuel drain service, which involves removing the contaminated fuel from your car and disposing of it safely. We then flush the fuel system with the correct fuel and check for any potential damage to the engine or fuel system.

How long does the fuel drain process take?

The fuel drain process usually takes around 45 minutes to 1 hour, depending on the type of vehicle and the amount of contaminated fuel that needs to be removed.

Is there a risk of further damage to my car after I put the wrong fuel in it?

Yes, there is a risk of further damage to your car if you continue to drive it after putting the wrong fuel in it. That's why it's important to stop driving the vehicle immediately and contact Fuel Pump SOS to assist you on 1800 327 838

How much does it cost to fix?

The cost of fixing the wrong fuel problem can vary depending on the type of vehicle, the amount of contaminated fuel that needs to be removed, and any potential damage to the engine or fuel system. Please contact us for a quote on 1800 327 838

Can you come to me if I've put the wrong fuel in my car?

We highly advise that once you discover that you have put the wrong fuel in your car, you immediately turn the engine off - to this end, we are mobile wrong fuel recovery service, which means we can come to your location and assist you on the spot.

Is your service available 24/7?

Yes, our wrong fuel recovery service is available 24/7, so you can contact us anytime you need our assistance on 1800 327 838